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PRIVACY POLICY

Understanding Our Data Practices

INTRODUCTION

At Vanshika & Sakshi, we value your privacy and are committed to protecting any personal information you (hereinafter “you” or “your”who visits the Website) share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website. Please read this policy carefully. If you have any questions or concerns, feel free to reach out to us at: vanshikansakshi@gmail.com

APPLICABILITY

This Privacy Policy applies exclusively to this Website and takes effect immediately. By accessing or using our Website, you agree to be bound by its terms. This Policy is applicable every time you interact with the Website, including but not limited to:
(i) registering on the site,
(ii) making a purchase or transaction,
(iii) browsing or accessing our blog,
(iv) or engaging in any other activity with Vanshika & Sakshi

Please note, this Privacy Policy does not extend to third-party entities that are not owned, operated, or controlled by Vanshika & Sakshi, nor does it apply to individuals not employed or managed by us.

COLLECTION OF PERSONAL INFORMATION

You may browse our Website without revealing any personally identifiable information. However, our web servers may automatically collect non-personal data such as your IP address, browser type, pages visited, time spent on the site, and products viewed—used to help us improve user experience.

There are instances where we may ask for personal information, such as your name, address, phone number, email, gender, and payment details. This typically occurs when you:

  • Provide feedback or inquiries
  • Seek styling consultations
  • Subscribe to our newsletter or blog
  • Request product information or updates
  • Place an order or create an account
  • Participate in surveys or promotions
  • Request a return, exchange, or refund

Providing this information is entirely voluntary, and by doing so, you consent to Vanshika & Sakshi collecting, storing, processing, and using this data, including sharing it with trusted consultants, advisors, or third parties—only as required by law or for legitimate purposes related to the services we provide.

Vanshika & Sakshi does not verify the source or authenticity of the personal data you submit and is not responsible for its accuracy. If you wish to withdraw your consent at any time, you may do so by emailing us at vanshikansakshi@gmail.com. Please note, however, that some services may no longer be available to you upon withdrawal of consent.

USAGE OF PERSONAL INFORMATION

The information collected by Vanshika & Sakshi is used to enhance your browsing and shopping experience. This includes tracking the number of visits, average time spent on the website, pages or products viewed, and other analytics to:

  • Improve website content and functionality
  • Personalize your shopping experience
  • Enhance order processing, delivery, and logistics
  • Provide a seamless and enriched experience during every visit

We may also share limited, relevant personally identifiable information with our associates, subsidiaries, or trusted third-party partners solely to offer services to you. Examples include:

  • Sharing your mailing address or contact details with courier services for order delivery or catalog distribution
  • Providing necessary order details to suppliers for fulfillment
  • Sharing anonymized or relevant data with developers for website improvements and targeted advertising
  • Sharing your information with verified partners who may offer products, services, or promotions that may interest you

In addition, Vanshika & Sakshi reserves the right to disclose information:

  • In compliance with legal obligations, or as required by governmental, judicial, or regulatory authorities
  • To protect the rights, safety, or property of Vanshika & Sakshi, its users, or others
  • To prevent fraud, unauthorized transactions, or credit risk

Vanshika & Sakshi remains the sole owner of all information collected through the Website. In the event of a business transfer, such as a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. In such a case, the successor entity will be legally bound to uphold the terms of this Privacy Policy or a similar, equally protective policy.

DATA DELETION PROCESS

At Vanshika & Sakshi, we take your privacy seriously and are committed to protecting your personal data. If you wish to have your personal information removed from our systems, you can request data deletion at any time. Simply reach out to our customer care team at: vanshikansakshi@gmail.com.
We will review your request and take the necessary steps to delete your data promptly, in accordance with applicable laws and internal policies.

COOKIES AND TRACKING TECHNOLOGIES

A cookie is a small data file that a website sends to your web browser, which may then be stored on your computer or mobile device. Cookies help us recognize you when you return to our website and enhance your overall browsing experience. Vanshika & Sakshi uses cookies to:

  • Show you products based on your preferences
  • Provide a personalized and seamless shopping experience
  • Deliver dynamic content and services efficiently for returning customers

You can choose to disable cookies via your browser settings; however, this may limit certain functionalities of the website and affect your shopping experience. Please note that cookies used by Vanshika & Sakshi :

  • Do not store any personal or sensitive information
  • Are completely safe and free of viruses

In addition to cookies, we may also use third-party tools such as Google Analytics to analyse user behaviour and improve site performance.

SECURITY AND EXTERNAL LINKS

At Vanshika & Sakshi, we are committed to safeguarding the information you share with us. We implement reasonable technical and administrative measures to protect the confidentiality, security, and integrity of the data collected on our website.

However, no system can be guaranteed 100% secure. We recommend that users exercise caution when using shared devices or public networks and always sign out after each session.

PAYMENT SECURITY

For online transactions, our website redirects you to secure, third-party payment gateways. These gateways encrypt your data using Secure Socket Layer (SSL) technology to ensure safe transmission. Please note: Vanshika & Sakshi does not have access to any payment details entered on these platforms.

ACCOUNT SAFETY

To protect your account:

  • Never share your login credentials.
  • Change your password regularly.
  • If you notice any suspicious activity, change your password immediately and inform us at vanshikansakshi@gmail.com.

Vanshika & Sakshi will never ask for your password via email or phone. If you receive such a request, report it to us immediately.

THIRD-PARTY LINKS

Our website may contain links to external websites not operated or controlled by Vanshika & Sakshi. While we aim to link only to partners who respect privacy standards, we are not responsible for the content or privacy practices of these third-party sites. We urge you to read their respective privacy policies before engaging with them.

EMAIL PREFERENCES

If you have received an invitation to join or register with us and do not wish to receive further communications, you can opt out by following the instructions in the email or by contacting us at vanshikansakshi@gmail.com.We will process your request as quickly as possible, but please allow up to 15 business days for changes to take effect.

CHILDREN’S PRIVACY AND PARENTAL CONTROLS

Vanshika & Sakshi does not knowingly collect or solicit personal information from individuals under the age of 18. If you are under 18 years of age, you are not authorized to use this Website.

Use of the Website is strictly limited to individuals who are legally competent to contract under the Indian Contract Act, 1872.

We encourage parents and guardians to take an active role in their children’s online activities. There are various parental control tools available that can help you monitor and restrict access to content that may be inappropriate or that collects information without parental consent.

APPLICABLE LAW AND JURISDICTION

By accessing this Website, you agree that the laws of India govern this Privacy Policy. In the event of any dispute, the courts of Kolkata, India shall have exclusive jurisdiction.

GRIEVANCES

If you have any questions or grievances regarding this Privacy Policy, please reach out to us by sending a letter addressed to the ‘Grievance Officer’ at our registered office or by emailing us at vanshikansakshi@gmail.com.

MISCELLANEOUS

In case of any conflict in the terms of this Privacy Policy, the decision of Vanshika & Sakshi shall be final and binding, and you waive your right to make any claim or raise any objections based on such conflict.

Please also review the Terms and Conditions available on the Website. By accessing the Website, you acknowledge that you have read and understood both the Terms and Conditions and this Privacy Policy, and you agree to be bound by them.

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