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Return/Exchange Policy

Understanding our Return/Exchange Policy

If your order doesn’t fit right or feels too loose, don’t worry — we’re happy to help! You can exchange your item for another size, style, or a credit note (valid for 3 months).

While we’re flexible with exchanges, we aim to minimize them for quality and hygiene reasons. So please refer to our size chart or chat with our stylist on WhatsApp before placing your order — we’d love to guide you!

EXCHANGE CONDITIONS

  • Items must be unworn, unwashed, unaltered, with all tags attached and in original packaging.
  • We offer an exchange period of 15 working days from the date of delivery. However, you must notify us within 48 hours of receiving your order to be eligible for an exchange or credit note.
  • Requests made after the 48-hour window will not be accepted for exchange or return.
  • The first exchange is free. Any additional exchange will incur a Rs 200 reverse pickup fee.
  • Original shipping charges are non-refundable.
  • A product is eligible for a maximum of three exchanges. Need help choosing the right fit or style? Our stylists are always here to assist you!

PLEASE NOTE

  • Sale products can only be exchanged for another size subject to availability. They cannot be exchanged for any other style. We do not offer credit notes in exchange of Sale Products.
  • Customised products, with respect to size and design are prepaid only and are non-returnable and non-exchangeable. Need help with measurements? Our stylist is happy to assist you with a custom size chart or any special requirements.

To initiate your exchange, please visit: Return/Exchange Policy

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