SHIPPING POLICY

INTRODUCTION

Orders placed on our website are typically delivered within 7 to 10 working days. For faster delivery, we offer Express Delivery options. For a more personalized shopping experience, you can also get in touch with our Personal Stylist through our Premium WhatsApp Service.

Additionally, we offer customization to ensure a perfect fit based on your body measurements. If a product is eligible for design customization, we will deliver it according to your specific requirements. For any customization requests, please reach out to us via WhatsApp or Email, and we will confirm the feasibility, along with any additional costs, if applicable.

Please Note:

• Additional charges for customization and shipping may apply and will be borne by the customer.
• All custom-made orders are non-returnable and non-refundable.

We take all reasonable steps to ensure that the colour, size, shape, design, and other features of the products displayed on our Website are accurately reproduced to closely resemble the actual product. However, please note that the graphical display (i.e., visuals of the products) depends on the configuration of your computer or mobile device and may vary from what is displayed on our website.

While we strive for accuracy, we does not guarantee that the colour or other visual aspects of the products displayed on your device will exactly match the actual product you receive. Additionally, the quality of any products purchased may not always meet your expectations, as individual preferences and perceptions can vary.

How do I know my order has been placed?

Once you’ve successfully placed your order, you will receive an order confirmation number displayed on your screen. Additionally, an email confirmation will be sent to you. If there are any issues with processing your order, we will notify you via email.

How do I track my order?

After placing your order, we will send you a tracking number/AWB via email. You can use this number to track your order’s journey—from processing to shipment, and finally to delivery. If you need further assistance, feel free to reach out to us via WhatsApp or Email.

When will I receive my order?

• The estimated delivery time for each product is within 7-10 business days of order confirmation.
• Customised products typically ship within 7-15 days after receiving the order.

Can I change my shipping address after my order has been placed?

If you notice an error in your shipping address after placing the order, please contact us immediately via email at vanshikansakshi@gmail.com. or call us. Unfortunately, once the order has been dispatched, we are unable to change the shipping address or redirect the package.